FREQUENTLY ASKED QUESTIONS

• I noticed my loyalty balance changed from cash to points. Does the value change?

• Why am I missing some of my points?

• How do I earn points?

• How do I get points from a product review?

• Where can I redeem my points?

• How many points can I redeem at a time?

• What does points* on liquid-iv.com mean?

• How do I become a member?

• Do I need to have an account to use membership?

• How can I cancel my membership?

• What happens when I cancel?

• Can I stack discounts?

• Can I have a subscription and a membership?

• When do points expire?

• I forgot to log into my account before placing my order.

• Which orders are eligible for points?